This statement (the “Policy”) outlines the privacy practices for Raymart, Inc., operating as Tri-Supply, regarding our website available at Tri Supply — Home Products Since 1958, as well as our mobile websites, interactive applications, and any other services or pages that display or link to this notice (collectively referred to as the “Interactive and Mobile Services”). This Policy also extends to information collected by Tri-Supply through social media platforms, including but not limited to Facebook, X, Houzz, Pinterest, TikTok, Snapchat, Reddit, LinkedIn and Instagram (collectively known as the “Social Media Platforms”). Together, the Interactive and Mobile Services and the Social Media Platforms are referred to as the “Services.” This Policy explains how Tri-Supply collects, protects, and utilizes information received from visitors to the Sites and users of the Services. It has been created to demonstrate our firm commitment to privacy and to outline our approach to handling any personal data you provide while engaging with the Sites, Services, or us. This Policy applies solely to information collected through the Sites and Services and does not cover information collected offline.
This Policy is part of our Terms of Use, which together govern the relationship between Tri-Supply and you concerning the Sites and Services. If you do not agree with any part of this Policy, please refrain from using the Sites or Services.
Last updated and effective as of April 22, 2025
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The Information We Collect
We collect personal and other information when you provide it to us or interact with us via the Sites and/or Services. There are two types of information that websites and interactive applications can obtain about you: (A) Anonymous Information and (B) Personally Identifiable Information. This section details the types of Anonymous Information and Personally Identifiable Information we collect from you when you access or use our Sites and/or Services.
A. Anonymous Information: “Anonymous Information” refers to data that cannot be used to identify or contact you, which may include details such as your browser type or your Internet Protocol (IP) address (if not deleted, clipped, or anonymized). Tri-Supply may occasionally engage third parties to assist us in collecting and aggregating information related to the Sites and/or Services.
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Device Information: We may collect non-personal information about the computer, mobile device, or other devices you use to access the Sites or Services, such as IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information. Web servers automatically identify your device by its IP address. We do not link IP addresses to any Personally Identifiable Information, even if such information is voluntarily provided by a user or visitor. The Sites and Services may also gather anonymous “traffic data” that does not personally identify you but may be useful for marketing purposes or for enhancing the products and services we offer.
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Cookie Information: Like many websites and web-based applications, our Sites and Services utilize “cookies,” which are small data files downloaded onto your computer or mobile device. The use of cookies is standard on the Internet and allows us to customize your visits to our Sites and Services based on your individual preferences. When you visit our Sites and use our Services, a web beacon enables us to capture additional information about your activities and usage of the Sites and Services, such as which web pages you visit and details about any items you purchase. We may also partner with third-party service providers who assign cookies and/or web beacons to conduct site tracking for us and collect information about your visits to the Sites and/or use of the Services, as well as your visits to other websites to provide marketing analytics about products and services that may interest you, your preferences, how you share information about our products and services with others, and to enhance our marketing efforts. We may combine information about your visits to and use of the Sites and Services, as well as your visits to other websites, with Personally Identifiable Information (as defined below) that we or our third-party providers collect about you, such as your user ID, name, email address, and mailing address. Although most web browsers automatically accept cookies, you can change your browser settings to prevent cookies or notify you whenever a cookie is sent. However, if you disable or block cookies on your browser, the features on our Sites and Services may not function correctly.
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Third-Party Social Media Information: If you choose to access, visit, and/or use any of our pages on Social Media Platforms, we may receive aggregate information and analysis regarding visitors’ usage of our pages on these platforms.
B. Personally Identifiable Information: “Personally Identifiable Information” is any information that can be used to identify you personally, such as your name, email address, physical address, or telephone number. You provide your Personally Identifiable Information to us in various ways when interacting with the Sites and Services. This personal information may be required when you register for certain features of the Sites and Services, subscribe to our email communications, participate in surveys, contests, or sweepstakes, or when you contact us. For instance, you may be asked to provide the following information:
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User Accounts: To access certain features of the Sites and Services, we request that you create an account by providing personal information and creating a username and password. We will use this information to maintain your account on the Sites and Services. Additionally, we may use this information to send you announcements about new features available on the Sites and Services, special offers, and promotional materials that may interest you. You can opt out of receiving such information as described below.
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Email Correspondence: We provide visitors to the Sites and Services the opportunity to sign up for email notices, promotions, and other communications from us. To sign up for these communications, we request your contact information, such as your name, email address, and zip code. We may also provide other communications that we believe may be of interest to you.
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Other Communications: Throughout the Sites and Services, there are links or forms that allow you to contact us to provide comments, make complaints, suggest improvements, or ask questions. We request your name, email address, address, and phone number on these forms to respond appropriately. Tri-Supply may store information from emails on file, but we do not currently sell or license this information to third parties without your explicit authorization.
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Third-Party Social Media Sites: You may choose to provide Personally Identifiable Information through Social Media Platforms, including but not limited to your name, phone number, or address when you communicate with us or other participants on these platforms, post suggestions or comments, or enter a sweepstakes or contest. For example, if you comment on the Tri-Supply Facebook page or send us a message on X, we may collect that information as described in this Privacy Policy and may link it with other publicly available information in your profile on those Social Media Platforms, such as your name, user ID, geolocation, purchase history, likes, networks, friend lists, and birthday. This information will also become part of your profile or account as maintained by Tri-Supply. However, please note that this Policy does not cover the privacy and security practices of the social media sites on which Tri-Supply has pages, including but not limited to Facebook, X, Houzz, Pinterest, LinkedIn and Instagram. We encourage you to review the privacy policies and terms of service of these third-party social media sites before using, visiting, or interacting with others on these platforms. Remember that any information shared on our pages or generally on Social Media Platforms becomes public information, and you should exercise caution when deciding whether to disclose personal information in such a manner. Additionally, when you interact with our Sites and Services by connecting through Social Media Platforms or third-party applications, or by sharing products or content, our third-party providers may combine information about such activities with other information about you, such as your username, gender, referring website, geographic location, and other information obtained from other third-party websites you visit, as well as your public profiles on those Social Media Platforms. This information will also become part of your profile or account as maintained by Tri-Supply.
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Contests, Sweepstakes, Surveys, and Promotions: Occasionally, Tri-Supply offers contests, sweepstakes, and surveys through the Sites and Services. If you choose to enter a contest or sweepstakes or respond to a survey, you will be required to provide personal information, including but not limited to your name, email address, mailing address, and phone number, and may need to create an account and choose a username and password. Any information about your entry or participation in a contest, sweepstakes, survey, or other promotion through the Sites and Services will also become part of your profile or account as maintained by Tri-Supply.
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Ratings & Reviews and Question & Answer Services: When you use the Ratings & Reviews or Question & Answer services on the Sites and Services, we request that you create an account by providing personal information and creating a username and password if you do not already have an account. Any information submitted through these services will become part of your account as maintained by Tri-Supply.
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How We Use Gathered Information
In addition to the uses described above, the information you share with us may be utilized in the following ways:
A. Anonymous Information: Anonymous Information is used internally for the administration of our Sites and Services, troubleshooting, and enhancing the quality and design of these platforms. We also analyze non-personally identifiable information to identify trends and statistics, safeguard the security and integrity of our Sites and Services, assess our online marketing campaigns, tailor promotions or other offers to you, and provide location-based services, such as suggesting nearby Tri-Supply stores. We may share aggregated, non-personally identifiable information, including demographics, with current and potential business partners and advertisers. Additionally, we use cookies to collect product and purchase information from the pages you access or visit. This data may be combined with Personally Identifiable Information (such as demographic and past purchase information) from our records and other sources. Such information regarding your use of the Sites and Services will be incorporated into your profile as maintained by Tri-Supply.
B. Personally Identifiable Information: Personally Identifiable Information collected by Tri-Supply may be used for various purposes, including the administration of the Sites and Services, account registration and maintenance, communication with you, and addressing your inquiries. For instance, we may use your information to respond to your questions or activities on the Sites or with the Services, post your comments or reviews, and send you personalized promotions and offers. Furthermore, we may occasionally engage third parties to assist us in collecting, maintaining, and managing customer information, conducting promotions for our merchandise, suggesting nearby store locations, effectively communicating with our customers, and providing analytics regarding your interactions with our Sites and Services and other third-party websites to enhance the products and services we offer. For example, we collaborate with service providers to display ads on our behalf across the Internet. They gather information about your visits to and usage of our Sites and Services, and may also use this information, along with data from your visits to other websites, to target advertisements for our products and services. These targeted advertisements may appear on our Sites or on other websites you visit. To learn more about your choices regarding targeted and behavioral advertising, please click here: Home – NAI: Network Advertising Initiative or YourAdChoices.com | Welcome to YourAdChoices.com. To opt out, please click here Opt Out – NAI: Network Advertising Initiative or http://www.aboutads.info/choices/. In all cases, we will only use your information as permitted by law.
C. If you choose to access our Sites and/or Services while logged into your account with a Social Media Platform, our third-party providers may collect certain information about your activities and profile on that platform. This may include your visits to and comments about specific pages, products, and services, as well as shares and referrals you make, and your purchases of specific products or services. This information may be combined with other details available on your Social Media profile, such as your name, profile picture, gender, networks, user ID, list of friends, birthday, likes and preferences, education history, work history, current city, hometown, interests, relationship status, and any other information you have made available on the Social Media Platforms. This will become part of your profile as maintained by Tri-Supply. We may also disclose Personally Identifiable Information if required by law or if we believe in good faith that such action is necessary to (a) comply with the law or legal process; (b) protect and defend our rights and property; (c) prevent misuse or unauthorized use of the Site; or (d) safeguard the personal safety or property of our users or the public. Please note that we may not provide you with prior notice before such disclosure.
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Opt-Out
We support the right of visitors to make choices. You will have the opportunity to opt out of receiving any promotional materials about Tri-Supply or its partners whenever you are asked to provide Personally Identifiable Information on the Sites. If you do not opt out at that time but later decide that you do not wish to receive future communications of this nature, you can contact us at contact@trisupplyhometeam.com or at the address provided below, indicating that you no longer wish to receive information related to the Sites and/or Services. Your opt-out request may take up to 10 business days to process, and you may receive communications from us or our third-party service providers during that time.
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Security
The security of information communicated by or to us over the Internet is of utmost importance to us; however, no data transmission over the Internet can be guaranteed to be 100% secure. The Sites and Interactive and Mobile Services incorporate reasonable safeguards to protect the security, integrity, and privacy of the personal information we collect. We have implemented reasonable precautions to protect information from loss, misuse, and alteration, including Secure Socket Layer (SSL) technology and database encryption. Please refrain from using email or Social Media Platforms to communicate any information to us that you consider confidential. While we strive to protect your personal information, Tri-Supply cannot ensure or warrant the security of any information you transmit to us or through the Sites or Interactive and Mobile Services.
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Disclosure of Information Through Business Transfers
As we continue to grow our business, we may acquire, merge, or partner with other companies, which may involve the transfer of customer information. In such transactions, user information may be included among the transferred assets. Similarly, if a portion or substantially all of Tri-Supply’s assets are sold or transferred to a third party, customer information (including Personally Identifiable Information) would likely be one of the transferred business assets.
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Our Commitment to Children’s Privacy
Protecting the privacy of children is very important to us. The Children’s Online Privacy and Protection Act of 1998 (“COPPA”) defines a “Child” as anyone under the age of 13. Tri-Supply strictly adheres to COPPA. Therefore, we do not collect or maintain information obtained through our Site from anyone we know to be under 13. No part of our Sites or Services is designed to attract individuals under 13, and we do not knowingly collect or use the personal information of minors for marketing purposes. If you are under 18, please contact us through the Sites or Services only with the involvement and consent of a parent or guardian.
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External Links
The Sites and Services may provide links to various websites that we do not control. When you click on one of these links, you will be redirected from our Sites and Services to the website of the selected organization or company. We are not responsible for the nature, quality, or accuracy of the content or opinions expressed on such websites, or the services provided through them. These websites are not investigated, monitored, or checked for quality, accuracy, or completeness by us. Inclusion of any linked website on the Sites or Services does not imply or express approval or endorsement of that website by us, or of any content, opinions, products, or services provided on those websites. Even if an affiliation exists between our Sites or Services and a third-party website or application, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. While Tri-Supply expects its partners and affiliates to respect the privacy of our users, Tri-Supply cannot be held responsible for the actions of third parties. If you visit a website or application linked from our Sites or Services, we encourage you to review that website’s or application’s privacy policy before providing any personal information and whenever interacting with any website or application.
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Consent and Modifications to Privacy Statement
By using the Sites or Services, you signify your agreement to the terms of this Policy. If you do not agree with this Policy, please refrain from disclosing any personal information through the Sites or Services. This Policy and the use of the Sites and Services are governed by Texas law. Any claims related to the Sites, the Services, or this Policy shall be brought in a federal or state court in Jefferson County, Texas, within one year after the claim arises. Users of the Sites or Services consent to the exclusive jurisdiction and venue of such courts as the most convenient and appropriate for resolving disputes concerning this Policy. This Policy and the notices outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.
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Special Notice to California Residents
Under the California Civil Code, residents of California who have provided Personally Identifiable Information to Tri-Supply have the right to request a list of all third parties to which Tri-Supply has disclosed Personally Identifiable Information during the preceding year for direct marketing purposes. Alternatively, the law provides that if Tri-Supply has a privacy policy that offers either an opt-out or opt-in choice for the use of Personally Identifiable Information by third parties (such as advertisers or affiliated companies) for marketing purposes, Tri-Supply may instead provide you with information on how to exercise your disclosure choice options free of charge. Tri-Supply qualifies for the alternative option and has adopted a policy of not disclosing customers’ personal information to third parties for direct marketing purposes if the customer has exercised an option that prevents that information from being disclosed to third parties for those purposes. This Policy provides you with details on how to opt out of the use of your Personally Identifiable Information by third parties for direct marketing purposes. If you are a California resident and would like to request information about how to exercise your third-party disclosure choices, please send a request to contact@trisupplyhome.com with a preference on how our response to your request should be sent.
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Modifications to Privacy Policy
Tri-Supply reserves the right to modify this Policy at any time and at its sole discretion. Any changes will take effect immediately upon being posted on the Sites and Services. It is your responsibility to review this Policy periodically to stay informed about any updates.
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Account Revisions, Revoking & Deleting Personal Information
We encourage your questions, comments, and feedback regarding your privacy or any other concerns related to the Sites or Services. You can reach out to us through one of the methods listed below.
contact@trisupplyhome.com
Guest Service
Tri-Supply, Inc.
PO Box 5548
Beaumont, TX 77726